Watea Mobility

Privacy Policy

This Privacy Policy is part of the Terms and Conditions that regulate this web.

Controller:

MOVILIDAD AMPLIADA, S.L.

Domicilio: Calle Menéndez Pelayo, 25 2B.

C.P. 28009, Madrid.

CIF: B86933322

Mail:  info@wateamobility.com

Delegado de Protección de Datos: info@wateamobility.com

Phone: +34 910 791 787

Mail:  info@wateamobility.com

We reserve the right to change or adapt this Privacy Policy at anytime. We recommend you to review it periodically in order to be kept up. If you have a user or profile, we will inform you of the modifications that we make.

If you are part of any of the following groups , please check the specifics.

+ WEB AND EMAIL CONTACTS

What data do we collect through the website?

We can process your IP, operating system, and web browser. We can also process the duration of your visit to our website, previously pseudonymizing or encrypting your personal data. If you provide us personal data in the contact form, we will process that data to contact you.

What are the purposes of the processing?

  • Answering your consultations, doubts, applications, or requests.
  • Managing the requested services.
  • Sending you commercial and advertising information, if we have your consent.
  • Analyzing and improving our website, products and services.
  • Improving our commercial strategy

What are the legal basis of the processing?

The acceptance and consent of the interested party, granted through an affirmative action, such as in cases where to make a request it is necessary to fill out a form and click on the send button. Sending the form will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached or accepted the Privacy Policy.

All our forms have the symbol * in mandatory sections. If you do not complete these fields or check the acceptance checkbox of the Privacy Policy, you will not be able to send the information. Our forms usually have the following structure: “□ I have read and accepted the Privacy Policy.”

How long are we going to keep your personal data?

We will keep your personal data until the withdraw of the consent.

+ CLIENTS

What data do we collect?

Business contact information and payment methods.

What are the purposes of the processing?

  • Managing the requested services.
  • Sending you commercial and advertising information, if we have your consent.
  • Billing and taxes.
  • Sale or delivery of purchased/rented goods.
  • Payment management
  • Managing the administrative, communication and logistic services provided by the Controller.

What are the legal basis of the processing?

Processing is necessary for the performance of a contract to which the data subject is party. The consent to receive personalized communications and news. 

How long are we going to keep your personal data?

During the validity of the relations between the parties and the prescription periods derived from them. If applies, we will keep your personal data until the withdraw of your consent.

+ QUALITY SURVEYS

What data do we collect through the quality surveys?

We will collect your answers about the quality of our products and services.

What are the purposes of the processing?

  • Evaluating the quality of the services provided
  • Improving the services provided, in compliance with the ISO

What are the legal basis of the processing?

The consent of the user.

How long are we going to keep your personal data?

We will keep your personal data until the withdraw of your consent.

+ SUPPLIERS

What data do we collect?

Business contact information and payment methods.

What are the purposes of the processing?

  • Managing the requested services.
  • Sending you commercial and advertising information, if we have your consent.
  • Billing and taxes.
  • Payment management
  • Managing the administrative, communication and logistic services provided by the Controller.

What are the legal basis of the processing?

Processing is necessary for the performance of a contract to which the data subject is party. The consent to receive personalized communications and news. 

How long are we going to keep your personal data?

During the validity of the relations between the parties and the prescription periods derived from them. We will keep your personal data until the withdraw of your consent.

+ SOCIAL NETWORKS CONTACTS

What data do we collect?

Your name, username, interactions with us (likes, messages, comments, etc.), and the data that you give us through those interactions.

What are the purposes of the processing?

  • Answering your consultations, doubts, applications or requests.
  • Managing the requested services.
  • Sending you commercial and advertising information, if we have your consent.
  • Creating a community of followers.

What are the legal basis of the processing?

The consent of the user by getting in touch with us and the existence of a contractual relationship in the context of the corresponding social network. The processing of data within the social networks will be carried out in accordance with its privacy policies.

How long are we going to keep your personal data?

By having a specific profile, we can only consult or delete your data in a restricted way. We will treat your data for as long as you follow us, continue to be Friends with us or like our posts. Any modification applied to your data must be done through the settings of your profile or user in the social network itself.

+ JOBSEEKERS

What data do we collect?

We will process you contact data and the data included  in your application

What are the purposes of the processing?

  • Selection processes for hiring employees.
  • If you have given us your consent, we could transfer your data to affiliate companies, with the sole purpose of helping you find a job.

What are the legal basis of the processing?

The  develop of a contractual relationship between the parties, as a pre-contractual measure.

How long are we going to keep your data?

During the term of the selection process or, in any case, for a maximum of 1 year starting from the moment we receive your application.

OTHERS

Do we include third party’s data?

No, in general we only process the data provided by the owners of such data. If you provide us data from third parties, you must previously inform and request their consent, or else you exempt us from any responsibility for the breach of this obligation.

Do we process data of underage?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who are not of aforementioned age. MOVILIDAD AMPLIADA, S.L. disclaims any liability for failure to comply with this provision.

Will we contact you through electronic communications?

Electronic communications will only be sent to manage your requests, if it is one of the means of contact that you have provided us. Commercial communications will be previously and expressly authorized by you, except for the exception allowed by law.

What security measures do we apply?

We have adopted an optimal level of protection for the data that we process, and we have installed all the means and technical measures at our disposal, according to the nature, scope and context of the processing in order to prevent losses, misuses, alterations, unauthorized accesses and thefts of the data.

To which parties will your data be communicated?

Your data will not be transferred to third parties, unless there is a legal obligation. In such cases, they will be communicated to the Agencia Estatal de la Administración Tributaria, banks, financial entities for the payment of the services provided or purchased products and to our data processors.

In case of purchases or payment, if you choose an application, website, platform, bank card, or some other online service, your data will be transferred to that platform, always under maximum security level standards.

The companies in charge of web development and maintenance will have access to our website when we ask for their services. They will have signed a contract that obliges them to maintain the same level of privacy measures as us.  

Cross border processing will be regulated by the appropriate binding corporate rules or by any other legal mechanism allowed by the GDPR.

What are your rights?

You have the following rights over your information:

To be informed how your data is being processed

To access your data

To rectify any data that is inaccurate

To instruct us to delete your data

To restrict our processing of your data (which includes contacting you via email) at any time. All our email communications to you will contain an unsubscribe link.

To object to your data being stored.

To move your data

To withdraw your consent in any time

You can also file a claim with the Agencia Española de Protección de Datos.

If you change any data, we appreciate you letting us know so we can keep it updated.

Do you want a form to exercise your rights?

We have forms to help you exercise your rights, request them by email or if you prefer, you can use the forms made by the Agencia Española de Protección de Datos

  • These forms must be electronically signed or accompanied by a copy of your ID.
  • If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
  • The forms can be submitted in person, sent by mail or by email to the address of the Controller, available at the beginning of this Policy.

How long does it take us to reply?

It depends on the right you are exercising, but it could take a maximum of one month. If the issue is very complex, It could take us up to two months, but first we will notify you that we need more time.

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